Honey Lemon ("Honey Lemon", "we", "us", "our") is a verified-student
dating and campus-life app operated by Unilah Sdn. Bhd. (Malaysia),
serving users in Malaysia and Singapore. This Privacy Policy explains what
personal data we collect, why, how we protect it, who we share it with, and
the choices and rights you have. We handle personal data in line with
Malaysia's Personal Data Protection Act 2010 (PDPA) and Singapore's Personal
Data Protection Act 2012, as applicable to you.
You must be 16 or older to use Honey Lemon. The app is
not directed to anyone under 16, and we do not knowingly collect data from
minors. If we learn an account belongs to someone under 16, we remove it.
1. Information we collect
Information you provide
Account & contact: the email address (and name, if you share it) from your Google or Apple sign-in, used to create and secure your account and send account notices.
Profile: nickname, age/date of birth, gender, photos, bio, prompts,
interests, lifestyle details, campus/city, and matching preferences that you
choose to add.
Student verification: if you verify your student or graduate status,
a student/education email or a document you upload (e.g. student ID or offer
letter) and details such as school, enrolment and graduation year. Documents
are stored privately and are accessible only to our review team.
Messages & content: messages, photos and video notes you send within
matches, and reports you submit.
Payments: if you subscribe, the purchase is processed by Apple's
App Store or Google Play. We receive a confirmation and receipt record; we
do not receive or store your card, bank, or e-wallet details.
Information collected automatically
Approximate location: to show you and other students nearby, we use
your device location to compute distance. We show other users a distance,
never your exact coordinates.
Device & usage: device identifiers, app version, and a push
notification token (if you allow notifications), plus basic technical logs
needed to run and secure the service.
Diagnostics: crash and error reports to help us fix problems.
2. How we use your information
Create and secure your account and sign you in with Google or Apple.
Show you relevant profiles, matches, deals, events and opportunities.
Enable matching, messaging, and premium ("Scholars") features.
Verify student/graduate status and display trust badges.
Keep the community safe: detect and act on fraud, spam, abuse, prohibited
content, and violations of our Terms.
Send you service messages and, where permitted, notifications about
matches and activity. You can control push notifications in settings.
Process subscriptions and provide receipts.
Understand, maintain, and improve the app, and fix crashes.
Comply with legal obligations and enforce our Terms.
3. How we share information
We do not sell your personal data. We share it only as follows:
With other users: your profile (photos, nickname, age, bio, distance,
badges) is shown to other verified users as part of the service, according
to your visibility settings. Anything you send in a chat is shared with that
match.
Service providers who process data on our behalf under contract — for example, cloud hosting and data storage, email delivery, push notifications, analytics, and crash/error reporting.
App stores: Apple and Google process your subscription payments and
manage billing under their own privacy policies.
Legal & safety: where required by law, legal process, or to protect
the rights, safety, and security of users, the public, or Honey Lemon.
Business transfers: in connection with a merger, acquisition, or
sale of assets, subject to this Policy.
Some providers may process data outside Malaysia/Singapore. Where they do,
we take steps intended to ensure a comparable level of protection.
4. Your choices & rights
Access & correction: you can view and edit your profile information
in the app at any time.
Delete your account: Profile → account settings → delete account.
This removes your profile from discovery and begins deletion of your data
(see Retention below). You may also email us to request deletion.
Notifications & location: control push notifications and location
permission in the app and your device settings. Disabling location limits
distance-based discovery.
5. Data retention
We keep your personal data for as long as your account is active and as
needed to provide the service. When you delete your account, we deactivate it
immediately and delete or de-identify your personal data within a reasonable
period, except where we must retain certain records to comply with legal
obligations, resolve disputes, prevent fraud or abuse, or enforce our Terms.
Some content you shared with others (e.g. messages in a match) may remain
visible to that other person.
6. Security
We use technical and organisational measures to protect your data,
including encrypted transport (HTTPS), access controls, private storage for
verification documents, and short-lived links for private media. We strip
location metadata (EXIF/GPS) from photos on upload. No method of transmission
or storage is completely secure, so we cannot guarantee absolute security.
7. Children
Honey Lemon is for students aged 16 and over. We do not knowingly
collect personal data from anyone under 16. If you believe a minor is using
the app, please contact us and we will act promptly.
8. Changes to this Policy
We may update this Policy from time to time. We will post the updated
version here with a new "Last updated" date and, where appropriate, notify you
in the app. Continued use after changes means you accept the updated Policy.
9. Contact us
Questions, requests, or complaints about your data: